How to Select the Best Healthcare Managed Service Provider

By Sarah Knight, ShiftMed Content Manager//Healthcare Staffing , Workforce Technology, ShiftMed
An image of various healthcare professionals huddled and putting their hands on top of one another to signify teamwork.

Are your nurse schedulers feeling the strain of managing multiple staffing agencies? Are they overwhelmed by the complexities of coordinating healthcare staffing while striving to stay efficient and within budget? If your answers are yes and yes, your organization should consider using a healthcare managed service provider or MSP.

Imagine a streamlined, centralized approach to staffing that eliminates the need to manage multiple vendor relationships and navigate disparate systems. With a trusted MSP as your workforce partner, you can consolidate your staffing needs under one roof, allowing your nurse schedulers to focus their time and energy on patients receiving exceptional care.

What Is a Healthcare MSP?

An MSP serves as a single point of contact for all your staffing needs, providing access to a vast network of qualified healthcare professionals and streamlining the scheduling process from start to finish.

In other words, a healthcare MSP handles every aspect of your staffing with precision and professionalism, from onboarding and credentialing to shift scheduling and payroll management.

An image of an ant pushing a large rock up a hill demonstrates how working with multiple staffing agencies can feel like an uphill battle.

5 Considerations When Choosing an MSP for Healthcare Staffing

Using an MSP for healthcare staffing can optimize your staffing processes, boost operational efficiency, and drive significant cost savings. However, you must find the best healthcare managed service provider for your organizational needs. Here are five things to consider:

  1. Expertise: You want a healthcare MSP with experience in the healthcare industry and specialized knowledge in staffing challenges, compliance, and credential requirements.

  2. Cost-Savings: You want a healthcare MSP that can reduce labor costs while maintaining optimal staffing ratios, such as minimizing overtime, surge pricing, and bonuses.

  3. Scalability: You want a healthcare MSP that can scale services to meet your organization's growing and changing staffing needs.

  4. Reliability: You want a healthcare MSP that uses proactive monitoring and maintenance to identify and resolve issues before they impact your operations.

  5. Advanced Technology: You want a healthcare MSP that provides access to cutting-edge innovations, such as cloud computing, predictive analytics, and AI-based tools.

An image of a male nurse looking at his phone while walking to work.

Time to Curb Your Contingent Labor Chaos

As the world's first digital MSP for healthcare staffing, ShiftMed Unlimited Network gives you access to more than one million credentialed healthcare professionals supplied by over 1,000 reputable staffing firms from a single interface. That's right; there's only one entry point for managing shift vacancies, confirmations, cancellations, etc.

Healthcare professionals within the ShiftMed Unlimited Network work in practice areas such as nursing, allied health, interim leadership, pharmacy, and respiratory therapy and are willing to accept per diem, contract, travel, and permanent assignments.

ShiftMed Unlimited Network redefines efficiency and agility in contingent labor management via:

Vendor Simplification

Simplifying your staffing processes, the Network handles everything—from administrative tasks to credential tracking to fraud control—so delivering high-quality patient care becomes your focus.

Standardized Processes

Through standard procedures and protocols, the Network provides a uniform level of quality and reliability. These processes ensure compliance with industry regulations and streamline staffing operations by eliminating redundant tasks, reducing errors, and optimizing workflow.

Risk Management

Following clear guidelines and protocols, the Network can proactively identify and address risks, ensuring the continuity and reliability of services. Furthermore, robust credential tracking systems and rigorous fraud control measures safeguard your organization and mitigate risks.

Scalability

Whether expanding operations, implementing new technologies, or experiencing fluctuations in demand, the Network can scale services up or down as needed, preventing your organization from overprovisioning and overspending.

Cost Control Measures

By offering healthcare staffing services on a pay-as-you-go basis, the Network eliminates your need for significant upfront infrastructure investments and staffing, allowing your organization to manage its budgets better and avoid unexpected expenses. The Network also handles recruitment, salaries, benefits, and other HR-related costs.

Streamlined Accounting

Through consolidated billing, your healthcare organization receives a single, reconciled invoice tied directly into your time clock system. In other words, your staffing expenses across multiple shifts, departments, and locations are consolidated into one comprehensive invoice, providing a clear and accurate snapshot of your labor costs.

Advanced Technology

ShiftMed Unlimited Network's Intelligent Routing™ software guides your organization toward the most cost-effective staffing options for your unique needs, generating optimized staffing schedules that minimize overtime expenses and eliminate the need for costly surge pricing. Furthermore, with intuitive dashboards and actionable insights, you can quickly identify staffing gaps, adjust schedules, and optimize resource allocation to meet patient demand while controlling costs.

Industry-Leading Features

Functioning as an extension of your internal staff, the Network keeps your organization fully staffed with quality healthcare professionals who show up for shifts like clockwork by offering incentives such as free Instant Pay, discounted Uber Health rides, Guaranteed Shifts®, and Platinum Rewards.

Customer Support

Our dedicated team of experts works tirelessly to ensure that your staffing needs are met with precision and professionalism, allowing you to optimize your operations and achieve greater efficiency.

Conclusion

Adapting and innovating are essential for success in today's fast-paced healthcare environment. By embracing the transformative potential of a healthcare managed service provider, you can position your organization for long-term growth and sustainability while freeing your staff to focus on what they do best—providing exceptional care to those who need it most.

Don't let the complexities of healthcare staffing hold your organization back. Take the first step towards greater efficiency, reliability, and cost-effectiveness by partnering with ShiftMed today. Your nurse schedulers—and your bottom line—will thank you.

Book a ShiftMed Unlimited Network demo today!

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